Privacy policy

This Privacy Policy describes how www.whatsvape.shop (hereinafter referred to as “we”, “us”, “our”) collects, uses and discloses your personal information when you visit or make a purchase on this website. This is for explanation purposes.

Contact Us
If you have any questions after reading this policy, would like more information about our privacy practices, or would like to make a complaint, please contact us by email at [email protected].

Collection of Personal Information
When you visit this website, we collect information about your device, your interactions with the website, and information necessary to complete a purchase. We may also collect additional information if you contact us for customer support. In this Privacy Policy, information that can identify an individual, including the following, is referred to as “Personal Information”. Please see the list below for the types of Personal Information we collect and why. Purpose of Collecting

Device Information
: To accurately present this website to customers, analyze website usage, and optimize our website.
Source of Collection: Automatically collected using cookies, log files, web beacons, tags, and pixels when you visit our website.
Disclosure for Business Purposes: Shared with our processors Shopify, PayPal, Stripe, Facebook, and Google.
Personal Information Collected: Web browser version, IP address, time zone, cookie information, websites and products you view, search terms, and how you interact with the website. Purpose of Collecting
Order Information
: Provide products or services to fulfill a contract, process payment information, arrange for shipment, provide invoices and/or order confirmations, communicate with you, avoid potential risks or fraud, review your information. Order and provide you with information or advertising about our products or services based on the preferences you have shared.
Source of Collection: From customers.
Disclosure for Business Purposes: Shared with our processors Shopify, PayPal, Stripe, Facebook, and Google.
Personal Information Collected: Name, billing address, shipping address, payment information (including credit card number, email address, and phone number).
Sharing Personal Information
We collect personal information to provide you with our services and communicate with you as described above. We share your personal information with our service providers to help us perform our contract with you, such as:

We use Shopify to operate our online store, learn more about how we use your personal information: https://www.shopify.com. /Legal/Privacy
We comply with applicable laws and regulations. We may share your personal information to respond to a search warrant or other lawful request for information, or to protect our rights.
Behavioral Advertising
As described above, we may share your personal information in the following ways. To respond to a search warrant or other lawful request for information, or to protect our rights, we will use your personal information to provide you with targeted advertising or marketing communications, such as:

How you use the Site for more information. For more information about how Google uses your personal information, please visit https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics at: https://tools.google.com/dlpage./gaoptout.

We monitor your use of the Site, your purchases, and our ads on other sites. We also collect and share some information directly with our advertising partners. We may also use Shopify Audiences (which you may consent to in some regions)
with our advertising partners to shop with other Shopify merchants on other sites. We also collect information about your use of the Site, your purchases, and your email address. Your purchases, other Shopify merchants can use this audience to provide offers that may be of interest to you.
To learn more about how targeted advertising works, visit the Network Advertising Initiative (“NAI”) education page: https://www.networkadvertising.org/understand-online-advertising/how-does-it-work. How We

Use Your Personal Information
We use your personal information to provide you with services, such as selling products, processing payments, shipping, fulfilling orders, and keeping you up to date with the latest products, services, and offers.

About Cookies
Cookies are small pieces of information that are downloaded to your computer or device when you visit our website. We use a variety of different cookies, including functional cookies, performance cookies, advertising cookies, and social media or content cookies. Cookies improve your browsing experience by allowing websites to remember your actions and preferences, such as your login name and region selections. This saves you from having to re-enter this information each time you return to a site or move from one page to another. Cookies also provide us with information about how you use our website, such as whether you are a first-time visitor or a frequent visitor.

Learn more about how we optimize your experience on our website and provide you with our services.

The length of time a cookie is stored on your computer or mobile device depends on whether it is a “persistent” cookie or a “session” cookie. Session cookies remain active until you stop browsing, whereas persistent cookies remain active until they expire or are deleted. Most cookies we use are persistent and expire between 30 minutes and two years from the time they are downloaded to your device.

You can control and manage cookies in a number of ways. Please note that deleting or blocking cookies may negatively impact your user experience and may render some parts of our website completely inaccessible.

Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser controls in the "Tools" or "Settings" menu of your browser. For more information on how to change your browser settings and block, manage or filter cookies, please refer to your browser's help files or websites such as www.allaboutcookies.org.

Please also note that blocking cookies may not completely prevent us from sharing information with third parties, such as advertising partners. To exercise your rights or opt-out of certain uses of your information by these third parties, please follow the instructions in the Behavioral Advertising section above. Please note that because there is no consistent industry understanding on how to respond to "Do Not Track" signals, we do not alter our data collection and use practices when we detect such signals from your browser.

(Provision to third parties)
Among user information, the Company will not provide personal information to third parties (including third parties located outside Hong Kong) without the user's prior consent. However, this does not apply when providing personal information to third parties (including persons outside Hong Kong) in accordance with the following requirements.
(2) When providing personal information to complete business operations(3) When providing recipients or information collection modules in accordance with the provisions of paragraph 4(4) When cooperation with national institutions, local governments or their agents is required. (5) With the person
(5) Other circumstances prescribed by the law Personal Information Protection (hereinafter referred to as the "Personal Information Protection Law") or other legal procedures In principle, we will not provide personal information to third parties, but we clearly state that we will process personal information in certain circumstances. For example, disclosure to subcontractors, business arrangements, provision through information collection modules, and other circumstances required by law. In principle, operators shall not provide personal data to third parties without the person's consent. If you intend to provide personal data to a third party, please be sure to protect your privacy. In principle, it is not enough to specify it in the privacy policy; but the person's consent must be obtained in advance. In the following cases, the person's consent may be obtained by specifying certain matters in the privacy policy, but provision to third parties is permitted in special cases.

Changes
We may update this Privacy Policy from time to time to reflect changes in our business practices or for other operational, legal or regulatory reasons.

Complaints
As stated above, if you wish to make a complaint, please contact us by email or post using the details provided under "Contact Details" above.

If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority. Please contact your local data protection authority.

I consent to the above processing.
In order to measure the effectiveness of advertising, this website uses tools operated by third parties to obtain information about ads clicked before visiting this website (click date, advertising website, etc.) and collect order information. It is related to

Last updated: May 2024